Healthcare

Patient Onboarding & Registration Automation

Streamline patient intake with digital forms, verification, and EHR integration.

90%
Data Entry Reduction
3 minutes
Intake Time
30%
No-Show Reduction
+28pts NPS
Patient Satisfaction Score

Solution Overview

Patient onboarding involves insurance verification, demographic capture, consent forms, and appointment scheduling. Cray digitizes and automates the full intake workflow, reducing wait times and front-desk workload.

The Manual Process Problem

Patients fill paper forms at reception; staff manually enter data, verify insurance, collect signatures, and schedule follow-ups.

Cray's Automation Approach

Digital intake forms send pre-visit via SMS/email. Automated insurance eligibility checks run at registration. e-Signature capture replaces paper consents. Data auto-populates EHR. Appointment reminders and follow-up scheduling are automated.

Key Benefits

90% reduction in front-desk data entry
Patient intake time cut from 20 min to 3 min
No-show rate reduced by 30% via automated reminders
100% digital audit trail for compliance

Automation Coverage

AI & Automated Processing80%
Human Expert Oversight20%

Target Clients

  • Tenet Healthcare
  • Community Health Systems
  • DaVita
  • LifePoint Health
  • Prime Healthcare

Why Cray for Patient Onboarding?

  • 3+ years domain experience
  • Deployment in 4–8 weeks
  • ROI within 90 days
  • 24/7 automated processing
  • Enterprise security standards
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